Orders online for delivery should be placed 72 hours in advance. We do not issue refunds for orders under $100; If you need to cancel your order that money will become credit towards a future order. Once the arrangement is delivered we are not liable for the care and longevity of the flowers. We care very deeply about using fresh, healthy, gorgeous blooms and do everything in our power to ensure as long a life as possible. However, they are still fresh, ephemeral blooms and we can’t guarantee any specific lasting length.